• The creator of this Privacy Policy is committed to protecting your privacy and ensuring the safety of your invaluable information that you share across this Platform.
• To provide you with uninterrupted access to the Platform, we may collect and, in some circumstances, disclose information about you with your permission.
• To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure policies, as well as the choices you make about the way your information is collected and used.

• We may process your personal data only in accordance with the terms specified in this Privacy Policy and applicable data protection laws.
• Personal data may be processed based on your consent or for certain legitimate uses.
• We may continue processing your personal data until you delete your account with us.

• The consent obtained from you shall be free, specific, informed, unconditional, and unambiguous, requiring a clear affirmative action from you.
• You have the right to withdraw your consent at any time.
• withdrawal of consent will not affect the legality of processing based on consent before the withdrawal.
• The consequences of withdrawing consent shall be borne by you.

• We are committed to protecting your online privacy and recognize the need for appropriate protection and management of any Personal Information you share with us.
• We may collect the following information:
  • Name, Address, Mobile Number, Email ID
  • Details of Platform usage for analytics
• This privacy policy also applies to data we collect from users who are not registered as members of this Platform, including, but not limited to, browsing behavior, pages viewed, etc.

We collect and use such information that we consider necessary for achieving a seamless, efficient, and safe experience on the Platform, customized to your needs, including:

• To enable the provision of services opted for by you.
• To enable the viewing of content of interest to you.
• To communicate account and service-related information from time to time.
• To allow you to receive quality customer care services and data collection.
• To comply with applicable laws, rules, and regulations.

Where any service requested by you involves a third party, such information as is reasonably necessary to carry out your service request may be shared with such third party.

• We may use your contact information to send you offers based on your interests and prior activity, as well as to show content preferred by you.
• All such information will be deleted upon withdrawal of your consent by deleting your account through the app.

• To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store, or use.
• You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the Platform.

Transacting over the internet has inherent risks, which can only be avoided by you following security practices yourself, such as:

• Not revealing account/login-related information to any other person.
• Informing our customer care team about any suspicious activity or if your account may have been compromised.

The information provided by you shall be used to provide and improve the service for you and all users.

• To provide you with services on your request.
• For maintaining an internal record.
• For enhancing the Services provided.
• For maintaining records under the legal and statutory provisions.

We may use your tracking information, such as IP addresses and/or Device ID, to help identify you and gather broad demographic information to make further services available to you.

• We will not sell, license, or trade your personal information.
• We will not share your personal information with others unless:
  • They are acting under our instructions, or
  • We are required to do so by law.

• Information collected via our server logs includes users' IP addresses and the pages visited, which will be used to manage the web system and troubleshoot any issues.
• We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Platform and improve it. This helps us cater to personalized content/ads based on user preferences.

• Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected.
• We will collect and use your personal information solely to fulfill the specified purposes, within the scope of your consent or as required by law.
• Retention of Information: We will retain your personal information only as long as necessary to fulfill those purposes.
• We will collect personal information by lawful and fair means, with the knowledge and consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used and should be accurate, complete, and up-to-date to the extent necessary for those purposes.

• The Platform may include advertisements or hyperlinks to other Platforms or resources. However, we have no control over any other Platform or resources provided by companies or persons other than us.
• Acknowledgment and Agreement: You acknowledge that we are not responsible for the availability of such external sites or resources, nor do we endorse any advertising, services, or materials available on those sites or resources.
• Liability Disclaimer: We are not liable for any loss or damage incurred by you as a result of external sites or resources, or from any reliance placed by you on the completeness, accuracy, or existence of materials from those sites.
• These external third-party Platforms may have their own privacy policies regarding the collection, storage, retention, and disclosure of your personal information. We recommend you review those privacy policies when you access external Platforms.

• A cookie is a small file of letters and numbers that we may store on your browser or the hard drive of your computer if you agree.
• Cookies Information: Cookies contain information transferred to your computer's hard drive.
• You can set your browser to refuse all or some cookies or to alert you when Platforms set or access cookies.
• Third-Party Cookies: Please note that third parties (e.g., advertising networks or web traffic analysis services) listed on our app may use cookies on their website, which we have no control over. These cookies are likely to be analytical/performance cookies or targeting cookies.
• You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you block all cookies (including essential cookies), you may not be able to access all or parts of their Platform.

Unless subject to an exemption, you have the following rights concerning your data:

• Right to Access: The right to request a copy of your data that we hold about you.
• Right to Correction: The right to request corrections to any personal data if it is found to be inaccurate or out of date.
• Right to Withdraw Consent: The right to withdraw your consent to the processing of your data at any time.
• Right to Object: The right to object to the processing of your personal data.
• Right to Complain: The right to complain to a supervisory authority.
• Right to Information on Transfers: The right to obtain information on whether your personal data is transferred to a third country or an international organization.

Where you hold an account with our services, you are entitled to a copy of all personal data concerning you. You may also request that we restrict how we use your data within your account upon login.

• This legal agreement is an electronic record under the Indian Information Technology Act, 2000 and its applicable rules. It is generated by a computer system and does not require physical or digital signatures.
• This document is published in accordance with Rule 3 (1) of the Indian Information Technology (Intermediaries Guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 as amended by the Information Technology Amendment Act, 2008. This requires publishing Terms of Use and practices for access and usage of the Platform.
• This Privacy Policy complies with THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023, and any other relevant data protection laws applicable to personal data processing. It outlines the principles for collecting, processing, and safeguarding personal data in accordance with statutory requirements.

• The Platform may contain information designated as confidential by us. You agree not to disclose such information without prior written consent from us.
• Your information is treated as confidential and will not be divulged to third parties unless legally required to do so to appropriate authorities.
• We will not sell, share, or rent your personal information to third parties or use your email address for unsolicited communications. Any emails sent by us will only be related to the provision of agreed services. You may request discontinuation of such communications at any time.

• This Privacy Policy addresses only the use and disclosure of information collected by us. If you disclose your information to third parties, whether through our Platform or other sites, different rules may apply to their use or disclosure of that information.
• Third-party advertisers adhere to their own privacy policies, and we do not control these. We recommend you inquire about their privacy policies before disclosing personal information to others.

Due to regulatory requirements, we cannot guarantee that all private communications or personally identifiable information will remain undisclosed, even if not described in this Privacy Policy. For example, we may be required to disclose information to law enforcement or third parties.

• External Service Providers: If you use external services offered through our Platform and disclose information to these providers, their use of your information will be governed by their own privacy policy.
• Law and Order: We cooperate with law enforcement and other authorities to enforce laws, including intellectual property rights and fraud. We may disclose your information to law enforcement or other government officials as necessary for investigations of illegal activities, fraud, or intellectual property infringements.

• You can review and change the information submitted via the profile section on the app.
• The Platform provides an option to facilitate changes, which will be done by the User.
• Any modified information may or may not be tracked.
• Information you request to remove will be deleted, except for certain circumstances (e.g., dispute resolution, troubleshooting, enforcing terms).
• Your phone number will be retained to identify you if you re-register with the same number.
• Any incorrect information should be corrected by the User promptly, and you can remove your profile to prevent others from viewing it.

• We treat data as an asset to be protected against loss and unauthorized access.
• We use various security techniques to protect data from unauthorized access, both internally and externally.
• We follow industry standards to protect your personal information.
• No security system is completely impenetrable, and we cannot guarantee the security of our database.
• We cannot guarantee that information transmitted over the internet will remain secure.

• Each paragraph of the Privacy Policy is independent and severable from others.
• If one paragraph is deemed null and void, the remaining paragraphs will still apply.

• The Privacy Policy may change over time.
• The most current version of the policy governs the use of your information and will be available on the Platform.
• Amendments to the Policy are accepted by the User upon continued use of the Platform.

• To withdraw consent or delete data, use the app directly.
• Even after data removal, we retain your phone number to identify you if you re-register with the app.
• Contributions (e.g., reviews, comments) may not be deleted even after account removal.

• We do not store account-related or payment information (credit/debit card details).
• We are not liable for any loss or damage from the disclosure of account information during online transactions.
• If you share personal information not requested by us during registration, we are not liable for any security breaches related to such data.

For complaints or grievances about personal information processing, contact the Grievance Officer via email at: admin@ekamillam.com